- Press the Windows Key and start to type the words “Printers and Scanners” in the search box.
- Click on Printers and Scanners
- Highlight your old printer in the list of installed printers.
- Click the box “Remove Device” for printers ending in “ECopy” only.
- You will be replacing this with a new printer with the same name but ending in Ecopy458e.
Re-add your printers being sure to select those that end with the suffix Ecopy458e.