Internet Explorer - IE 11 Troubleshooting tips

When Internet Explorer is not working as it should, here are a couple things to check. 

Click the Tools button   , and then click Internet options.

Click Security tab

-uncheck  "Enable protected mode"

-close out of IE and restart it

You may get a warning that you are unprotected.    Just click the box to stop the warnings.


No sound from Web Pages

Click the Tools button , and then click Internet options.

Click the Advanced Tab

-Scroll down to the MultiMedia Section

-Check the box for “Play sounds in webpages


You are told to enable Compatibility Mode

To turn on Compatibility View

  1. See if the Compatibility View button   appears in the address bar. (If you don't see the button, there's no need to turn on Compatibility View.)
  2. Click the Compatibility View button   to display the site in Compatibility View.

Once you turn on Compatibility View, Internet Explorer will automatically show that site in Compatibility View each time you visit. You can turn it off by clicking the button again. Or, you can clear the entire list of sites using Compatibility View by deleting your browsing history.

To clear the list of Compatibility View sites

  1. Click the Internet Explorer icon on the taskbar to open Internet Explorer.
  2. Click the Tools button , and then click Internet options.
  3. Under Browsing history, click Delete.
  4. In the Delete Browsing History dialog box, select the History check box, and then tap or click Delete.
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk