Student logs on, and once they get past the log on screen, and do the mic check, they have to put in their username again. Then the screen stalls.
Read180 - bug that is keeping some students from being able to connect to Read180 on the computer. Have the student clear their browser cache by doing the following.
In Internet Explorer
• Click Tools, and select Delete Browsing History... .
• Remove the checkmark from Preserve Favorites website data.
• Put a checkmark at Temporary Internet files, Cookies, and History.
• Click Delete.
Close IE and reopen it.